Uber agrees to pay $2.2 million to resolve discrimination claims under the Americans with Disabilities Act, paving the way for improved accessibility and equality for disabled riders.
Uber, the multinational ride-hailing company, has agreed to a $2.2 million class action lawsuit settlement with the United States Department of Justice (DOJ) to resolve claims that it violated the Americans with Disabilities Act (ADA) by charging disabled riders unfair wait fees. This landmark case highlights the importance of companies adhering to the ADA and ensuring their services are accessible and equitable for all users.
For Uber, this settlement could pave the way for improved accessibility and equal treatment of disabled riders. The company's commitment to revising its wait fee policy and educating drivers about the rights of disabled passengers has the potential to create a more inclusive experience for everyone who uses the service.
Moreover, this case may serve as a catalyst for other ride-hailing companies to review their policies and practices, ensuring that they are compliant with ADA regulations and providing equal opportunities to riders with disabilities.
Uber users who opted into Uber’s wait time fees waiver program for riders with disabilities by May 12, 2022.