Have you ever been cruising along in your car only to have a sudden alert or malfunction disrupt your peaceful drive? It can be a jarring experience, especially if you're unsure of the underlying issue. That's why it's crucial to stay informed about potential problems that might affect your vehicle, such as the recent Mercedes-Benz recall.
The U.S. National Highway Traffic Safety Administration (NHTSA), a trusted source for vehicle safety information, has recently issued a recall for more than 3,800 Mercedes-Benz vehicles. This recall revolves around a potential issue with the high-voltage battery monitoring system software in certain 2022-2023 Mercedes-Benz sedans.
Why is this Recall Important?
The problem lies within the high-voltage battery monitoring system software. This crucial piece of technology is designed to alert drivers to any malfunctions with the vehicle's battery. However, for the affected Mercedes-Benz models, the software might not provide the necessary warning, increasing the risk of a crash, injury, or even a fire.
Which Mercedes-Benz Models are Affected?
The following 2022-2023 Mercedes-Benz sedan models are included in the recall:
- 2022 Mercedes-AMG EQS 53
- 2022 Mercedes-Benz EQS 450+
- 2022 & 2023 Mercedes-Benz EQS 450
- 2022 & 2023 Mercedes-Benz EQS 580
- 2023 Mercedes-Benz S 580e
- 2023 Mercedes-Benz EQE 350
What Action is Being Taken?
To rectify this issue, dealers will update the battery management system software free of charge. For those who own the affected models, notification letters are anticipated to be sent out by June 27, 2023. In the meantime, or if you have further questions, you can reach out to Mercedes-Benz USA customer service at 1-800-367-6372.
How Can You Check if Your Vehicle is Affected?
Thankfully, the NHTSA has made it easy to check for new recalls. You can visit their automotive recall database or use their search function to find recalls based on your vehicle identification number (VIN).
When it comes to your family's safety on the road, being informed is the first line of defense. It's always better to be in the know, especially when it comes to potential vehicle issues. So, take the time today to ensure your vehicle isn't part of this recall or any other that could impact your peace of mind on the road.