Discover Settles for $1 Million Over Unwanted Calls

Discover Financial Services has recently agreed to pay $1 million to settle claims that the company violated the federal Telephone Consumer Protection Act (TCPA). The violation in question involves unsolicited phone calls to individuals who were not Discover customers concerning accounts they did not own.

The settlement will benefit individuals who received unsolicited phone calls from Discover, featuring an artificial or prerecorded voice between August 25, 2017, and February 7, 2023. The subject of these calls revolved around credit card accounts issued by Discover, even though the call recipients were not Discover customers themselves.

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The TCPA is a federal law that aims to protect consumers from unwanted calls and telemarketing practices. In this case, Discover's alleged unsolicited robocalls were deemed to be in violation of the act, leading to the settlement. By agreeing to pay the $1 million, Discover hopes to resolve these claims and reinforce its commitment to respecting consumer privacy.

Discover's settlement reminds businesses about the importance of adhering to regulations like the TCPA. Unsolicited robocalls can be a nuisance and an invasion of privacy for consumers, and companies must take necessary precautions to ensure compliance with the law. Consumers who believe they may be eligible for benefits under this settlement should keep an eye out for updates on the claims process and deadlines for submission.

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Under the terms of the Discover TCPA settlement, class members can receive a cash payment.

According to the settlement website, each claimant is estimated to receive between $40 and $110. Exact payments will vary depending on the number of valid claims filed.

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